Are You Getting the Most Out of UAF.com?
Here at UAF, we’re passionate about our customers’ experience. Most important is the core of what we do: provide innovative solutions to protect sensitive electronics equipment. We pride ourselves on doing so at best in class lead times and competitive prices. However, a truly great customer experience involves so much more than that. We are constantly challenging ourselves to build out tools and resources that empower our customers to understand more about UAF’s capabilities and the filters we manufacture.
We host a wide variety of information and tools to help you achieve your goals on UAF.com in our customer resource center.
For our OEM partners, tools include:
- Product engineers can take a stab at designing their own filter using our 3D CAD design tool
- Procurement teams can easily download our product compliance information or ISO 9001:2015 certificate for their records
For aftermarket customers, we have a variety of resources including:
- Youtube channel instructional videos, such as:
- How to change the air filter in common equipment like the Ciena 6500, in both traditional and seven slot configurations, and the Cisco ASR 9010
- How to clean your cleanable UAF filter
- Storage and product useful life guidelines
And everyone who places an order has the ability to track their shipment .
Have more ideas for us? Please share additional ways we can allow you to self-service and access the information you need with the UAF team.